We were in Astana for a full week for a conference/vacation. We knew nothing about the city and chose Sky Luxe based on its location.
The hotel is a bit pricey but it is on par with others in the city at the same level of service. And we were so well taken care of by Diana and the rest of the staff, that it was well-worth the cost.
We arrived in Astana at 3am and were picked up by a taxi arranged by the hotel. We were exhausted and ready for bed, but agreed to a cup of tea when it was offered. In addition to the tea, Diana brought us a full spread of pancakes, jam and other treats. After a long trip it was very welcome.
The next morning, we slept through breakfast but they kept it for us until we woke at noon. Breakfast was an enormous spread of Kazakh and western foods (including caviar if that is your taste!)
We found the staff at the hotel to be excellent. They arranged taxis, confirmed rates, made a number of calls and made sightseeing suggestions. They were also wonderful with our 7 year old.
The room was plenty roomy and all amenities were good.
The hotel is supposed to charge per piece for laundry, but they agreed to do several loads for us at a greatly reduced rate.
The location of the hotel is in the new part of the city, very walkable to all sights and activities. There are a number of restaurants nearby as well.
All in all, Sky Luxe is a great option if you find yourself in Astana. You can get a good price through Booking.com